![]() ![]() So, if I understood your last comment correctly, I should set up a dedicated Admin-level Windows user on my PC and set up an IDrive profile from there. ![]() There are no actual successful backups listed under that profile (since they were set to run 3.5 hours after my Standard User profile backups had already run, both times happening while I am asleep). I did not want to do that until I received your feedback. It appears that I can just delete the IDrive Admin account profile, which of course lists the same computer to back up. I was not logged on to the Admin account at the time of the attempted backup attempt from that profile, which I had thought would be necessary, but apparently that is not the case. When I logged on to my IDrive account online, I saw there were two profiles listed, one for Standard User and one for the Admin account. I woke up to a "Backup Failure" notification this morning, informing me that a scheduled backup had failed, at a different time than I had set the backup for as a Standard User. BTW, is there any advantage to checking "Remember me" when logging in to the IDrive service? It would be nice to have and it is an intriguing problem so I will try following up with IDrive tech support. So right now I'm going to sit tight and leave things as they are since the Backup Now functionality isn't worth it to me if it's going to raise other issues, especially since I rarely use it. Once I disconnected inside IDrive Tray, exited the program and then ran it again as a Standard User, all my settings came back as normal. I tried the Backup Now option again on my test file and got the Unable To Continue pop-up. The same thing happened to my schedule, settings and logs when I tried logging into IDrive Tray as Admin while running as my usual Standard User. I was hesitant to continue since, when I looked in the IDrive program, my backup schedule and settings were all different, and Restore did not show files and folders that had been backed up, plus my log files were not shown. All indications are that, if I had continued, it would have backed up my test file. I got a different pop-up that said to continue with backing up the file, press OK to continue. I did try logging in to the Admin account and did not get that pop-up when I tried to do the Backup Now on my test file. ![]()
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